Travel Trends: Most Expensed Airline for Q3

American Airlines Tops the List for the First Time in Years

For the first time in years, data shows American Airlines was the most expensed airline for business travelers in the third quarter of 2016. Recent data released by Certify, a company that provides expense-reporting software, shows that business travelers expensed American Airlines more than any other carrier. Delta has been at the top of this list for the last three years.most-expensed-airlines-business-travel-life-1

The report indicates American Airlines narrowly beat Delta Airlines by less than 1%. Business travelers expensed 20.23% of flights in the third quarter on American and 20.21% on Delta.

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The report also indicated the average ticket price on American was $312.36, while the average ticket price on Delta was $432.85. With many frequent travelers fed up with travel loyalty programs, there is an ongoing debate in regard to price versus points.  This data may indicate travelers (or corporate travel managers) are more interested in finding a cheaper flight than booking with an airline to earn loyalty points.

At the recent Skift Global Forum 2016 held in New York City last month, a debate was held to discuss the state of loyalty programs. The Points Guy, Brian Kelly, discussed the value of points, while George Hobica, founder of Airfarewatchdog clarified why price does matter. See the discussion in the video below.

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Another factor for the increase in business travel on American Airlines is the completion of the merger with US Airways. In the third quarter of 2015, American Airlines represented 13.21% of flights expensed, while US Airways accounted for 6.94%. Combined, this puts American Airlines at 20.15%, just behind Delta Airlines at 21.12%.

American Airlines did not make any gains when it comes to passenger satisfaction. Southwest Airlines topped the list with 4.6 out of 5 average rating. Alaska Airlines came in second, with a rating of 4.5.

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With American Airlines announcing lower-priced, basic economy fares in 2017, it will be interesting to see if the airline continues to gain market share among corporate travelers.

Do you think American Airlines will hold its position as the most expensed airline or was this quarter an exception?

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Business Travel Life

Providing nationwide nutrition and fitness concierge services, Business Travel Life seamlessly integrates a healthy lifestyle into corporate and business travel . We partner with our clients to provide nutrition plans and workouts that are achievable on the road. Our clients benefit from the customized level of service and ongoing support we provide. Check out our online store before your next trip to shop for travel accessories and travel-friendly workout tools that make healthy travel easier.

Kristina Portillo, CPT, MS

Kristina is the founder of Business Travel Life. Her love of fitness and travel unified to create a resource for business travelers and road warriors who want to take a healthier approach to business travel. She has traveled for business on and off for the past eight years. Kristina received a Master of Science in Organizational Leadership from Colorado State University and received her Bachelors of Arts in Business Marketing from Chaminade University of Honolulu.

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